Handling of personal matters
A personal case is a person engaged in inappropriate behavior (or a breach of Danish legislation). It will be handled as written in this document.
When you participate in Wonder Studios activities, you always have the opportunity to contact the organization about a specific incident and get help and support. If you are uneasy about participating in a Wonder studio activity or if you have been exposed to an unpleasant experience in connection with another person at Wonderland, we have a procedure in place to deal with it. If it is difficult for you to make contact alone, you are welcome to have someone else make contact. In that case, we need to see a power of attorney from you, so we are sure you want to report the matter. A power of attorney can be an email or text message telling us that you agree with the other person reporting your issue.
During an event or acitivity.
- Suppose you have experienced something you want to report. In that case, it is often most effective to have it dealt with as close as possible to where it happened, partly for quick treatment so those who will help you can get the best possible insight into the situation.
- Therefore, contact a security host (which we strive to have for all events). If there are none, get an organizer or security personnel.
- På den måde sikrer vi, at du bliver set og hørt hurtigst muligt.
This way, we ensure that you are seen and heard as soon as possible. If you wish to report the matter to someone outside the event, you can do as described in “How to do it – before or after an event,” where the matter will be dealt with after the event.
Note that some of our activities have extended safety guidelines beyond the association’s own. Find this where other info about the event is. All cases processed for an event will be sent to our safe email.
Before or after an event.
- Please write to the Safety Committee at email@example.com.
- We will proceed with the Security Committee’s next meeting, which will deal with the matter and make possible contact with those involved.
- Subsequently, the Board is informed about the subject with a recommendation for action. It can be if there is a need to issue warnings and, in the worst case, quarantines for breaking the association’s or activity’s guidelines for safe participation.
- The Board meets every month, but we meet exceptionally if the matter is deemed urgent.
You can always choose to contact the Board directly at firstname.lastname@example.org
The Board and organizers work based on a principle of confidentiality. This means that we do not tell outsiders about who has contacted us. In the case of accusations against named persons, we will generally hear both parties and, if necessary, also any witnesses in the case. This step is essential for us to decide on a proper basis.
The Board does not comment on personal matters publicly, but we reserve the right to notify the main organizer and security officer of the activity.
When the Board handles a personal matter, we make a risk assessment of the person you have contacted. We assess whether it is likely that the person will repeat his unwanted action in the association. Among other things, we look at:
- Is there a criminal case pending on the matter with charges, or is there a decision from a court?
- Does the person have a history of behaving as reported?
- The severity and frequency of what you have experienced or feared may happen.
- Desire to engage in dialogue and find a solution (such as participating in conflict mediation, see below)
We see it as aggravating circumstances when a board/organizer/NPC/team leader or other responsible person is involved or if a minor is involved.
When a decision has been made in a personal matter you are involved in, you will receive written notification of the Board’s decision.
We always want to help, and if conflict mediation is needed, we will do our best to help facilitate this. Here, you and the other party have the right to a co-sitter or a deputy. A potential conflict mediation meeting can take place either physically or digitally. For conflict mediation to start, all parties must want it.
A solution can e.g., be that the person sticks to contacting you when you both participate in the association’s activities.
If it is assessed that a person is a risk to members, volunteers, or other people who are at the activity. In that case, the person will be contacted and asked to change their behavior for the activities or be quarantined for 1-3 years.
We can’t handle everything.
As volunteers, we acknowledge that we cannot solve all problems and will seek external help if necessary, for example, https://offerraadgivning.dk/.
Although we cannot comment on people’s private matters, we still have a duty to report serious violations of Danish criminal law.
Members of the committee/board can be declared ineligible. In the event of Incapability, this will mean that the person cannot participate in decision-making processes.
Incapability can be if.
- The member is part of the matter.
- The member is in the family or a relationship with involved parties.
- A person may declare himself incapable for other reasons.
Announcement of the decision to the parties
When a decision is made, a letter is sent by email to the parties. This summarizes the case and describes what the decision is and consists of.
How long do we store your case?
We save inquiries and relevant information for cases for up to 5 years to assess whether breaches of our rules for safe participation are violated again after a quarantine.
Background for this process
We refer to the communities guidelines for exclusion here.
The Security Committee
Asger Deleuran Müller (mail manager)
Daniel Regin Mortensen
As a starting point, the safety committee of at least one board member, one from the project to which the complaint relates (Sunfall, Cyberpunk, etc.)
The communities guidelines for good behavior in the association
- If another participant asks you to stop, stop and listen.
- Respect other people’s boundaries, even if they are different from yours.
- Confront your fellow participants if you see them behaving in a way that goes against our communities guidelines.
- Don’t get too drunk at our activities.
- Seek consent from the other party before involving romance and sexuality in activities.
- Give a clear and honest “Yes” or “No” if asked for consent.